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Email: info@spoilmekidsspa.com

Locations: Alamo Heights, Shavano Park & Boerne

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FAQ'S

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HOW DO I BOOK A SPA PARTY?

To reserve a party date, simply call us at 210-637-9784
A signed contract along with a $100.00 non-refundable deposit is required to reserve your date and time.

CAN SIBLINGS PARTICIPATE IN THE SPA PARTY?

Our spa party packages are prepared prior to arrival based upon the head count given at the time of reservation. Therefore we are not able to accommodate unexpected guests. Siblings of the guest of honor should be included in the final headcount for the party

WHAT HAPPENS IF I CANCEL MY PARTY?

Due to the reservation nature of our business, your deposit is non-refundable. However, if you must cancel for any reason we will work with you to reschedule your party within 30 days.

WHAT IF A GUEST DOES NOT SHOW UP? DO I STILL PAY FOR THAT GUEST?

You will be charged for the final head count given 2-3 days prior to the party. 

WHAT HAPPENS IF PARTY IS CANCELED DUE TO INCLEMENT WEATHER?

If we must cancel your party due to extreme weather conditions, which result in dangerous driving conditions for our employees and guest, we will return your full deposit or work with you to reschedule your party

ARE PARENTS WELCOME TO STAY DURING A PARTY?

Yes, parents are welcomed, however space is limited. We will have 7 seats available for any parent wanting to stay. We ask that you give our staff a call or email ​if you require additional accommodations 

WHAT SANITARY DOES SPOIL ME TAKE?

Each event will have clean and washed towels and spa robes. All of our bowls are cleaned and disinfected. Disposable applicators are used for all makeup applications.

WHAT HAPPENS IF A GUEST ARRIVAL IS LATE?

Because our parties are based on a schedule, they work best when all guests arrive on time. Guests coming late may join the birthday party at whatever point it has progressed to.

DO I NEED TO MAKE AN APPOINTMENT?

We strongly suggest to book your spa appointment in advance. Our weekend appointments especially fill up fast. 

WHAT AGES DOES SPOIL ME KIDS SPA SERVICE?

Our spa caters to ages 3-12 years old. 

WHAT MAKES YOUR MANI'S & PEDI'S "Mini"

Our Manis and Pedis are tailored for children. For example, kids often have soft, sensitive skin and don’t need the use of metal tools to get a great mani or pedi.

CAN MOMS BOOK MANI & PEDI'S TOO?

On special occasion we may allow moms to book a spa service. Please remember our services are designed for kids and do not include the usage of sharp implements, blades, or other tools commonly used in adult-tailored pedicures.

WHAT DO I NEED TO BRING THE DAY OF PARTY?

During the services, we provide refreshments for our guest. We also have an amazing party room for your use. All food, cake, drinks, utensils, and paper goods must be provided by you.

WHAT IF MY CHILD HAS ALLERGIES?

Please notify us of any allergies prior to your party, so we can try to accommodate your needs.

WHEN AM I REQUIRED TO MAKE THE FINAL PAYMENT FOR PARTY?

The final balance is due the day of your event before the party starts and will be based upon your final headcount verified 2-3 days prior to your event date.  We will not refund any monies for unexpected cancelled guests after final headcount has been received. Parties with more than 8 guests, not to exceed 12 guests, require an additional charge of $35 per guest. No refund will be given to children who do not wish to participate

HOW DO I START MY OWN SPOIL ME FRANCHISE?

Interested in starting your own franchise? Click the link here to learn more about this amazing opportunity. You will be able to fill out a application form and schedule a call.

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